Allowing RightBooth to Work Correctly with Virus Checker Applications
We regularly validate our software with the most common virus checkers on the market. To do this we submit our files to the virus total service ( https://www.virustotal.com/ ) and we usually get a clean bill of health.
However we still find situations where virus checkers can block our software installation or its operation in various ways.
This article discusses some of the common problems we have found with virus checkers and we provide examples of how to overcome them.
Note: Some of the screenshots on this page reference RightBooth6, but the process applies equally to all versions of RightBooth.
However we still find situations where virus checkers can block our software installation or its operation in various ways.
This article discusses some of the common problems we have found with virus checkers and we provide examples of how to overcome them.
Note: Some of the screenshots on this page reference RightBooth6, but the process applies equally to all versions of RightBooth.
Allowing RightBooth to Install
Some virus checkers can block unknown installers from proceeding.
For example, the Trend Micro Antivirus program will normally display a warning when you attempt to install RightBooth: In this example, you can simply click the Open File link (shown in the screen shot) to continue installing RightBooth. |
Excluding RightBooth From Virus Checks
After you have installed RightBooth, and you attempt to run it, you may find that your virus checker is completely preventing RightBooth from running, and it can even delete the file from your system. This is known as placing a file into quarantine.
To prevent this you can add the RightBooth programs folder to the list of Exclusions in your virus checker application.
All virus checkers are different, but here we show you two examples of how to add the RightBooth programs folder to the anti virus exclusions list
To prevent this you can add the RightBooth programs folder to the list of Exclusions in your virus checker application.
All virus checkers are different, but here we show you two examples of how to add the RightBooth programs folder to the anti virus exclusions list
Example 1 - Adding RightBooth to the Norton Security Anti-Virus Scanner Exclusion List
- Open the Norton Security main panel
- Click Settings
- On the Settings panel, click: Antivirus
- In the Antivirus settings, choose: Scans and Risks
- In the Exclusions section, click the Configure link alongside the Items to Exclude from Scans
- On the Scan Exclusions panel, click: Add Folders
- In the Add Item panel:
- if you are running a 64 bit version of Windows: type the following folder: c:\program files(x86)\RightBooth\
- if you are running a 32 bit version of Windows: type the following folder: c:\program files\RightBooth\
- if you are not sure which version of Windows you are running, add both the exclusions shown above
- Click the OK button to add the exclusion(s) to the Norton Security application.
- In the Exclusions section, click the Configure link alongside the Items to Exclude from Auto-Protect, SONAR and Download
- Repeat steps 7 and 8 above
- Click Close
You may then need to re-install RightBooth to get it running.
Example 2 - Adding RightBooth to the Trend Micros Anti-Virus Scanner Exclusion List
You may then need to re-install RightBooth to get it running. |
Allowing RightBooth to Access Your Webcam and/or Microphone
Sometimes, a virus checker might announce that RightBooth is attempting to gain access to your webcam. If this happens you can alter the settings of your virus checker application to set RightBooth as a trusted application or to allow it access to your webcam.
All virus checker programs are different so you should consult your documentation to see how to do this. But as an example, here we show you how to set RightBooth to be a trusted application in the Kaspersky Anti Virus program. Kaspersky may display the panel shown in the screen shot when RightBooth is wanting to access your webcam: At this point, click the Additional actions link (indicated by the red arrow), then click the menu option Trust this application |
If all else fails...
The BEST way to overcome problems with virus checkers interfering with RightBooth, is to stop the virus checker running completely.
Whilst we don't recommend that you permanently have no virus protection on your system, we suggest that if RightBooth is the only application you are planning to run on your computer, then you can be confident that virus checking is not required for the RightBooth session, so you can temporarily stop your virus checker running before running RightBooth and then restart it again after RightBooth has been closed.
This way, RightBooth will certainly perform better, especially when it comes to recording videos.
Whilst we don't recommend that you permanently have no virus protection on your system, we suggest that if RightBooth is the only application you are planning to run on your computer, then you can be confident that virus checking is not required for the RightBooth session, so you can temporarily stop your virus checker running before running RightBooth and then restart it again after RightBooth has been closed.
This way, RightBooth will certainly perform better, especially when it comes to recording videos.