Contact Aire Valley Software

General Enquiries
Email: ​[email protected]

Technical Support
​Email:  [email protected]
Use this email address to send support questions regarding RightBooth and/or the Relay Controller app .

• During weekdays we will try to respond to support email requests and Facebook User group posts within 24 hours of your request.
• On Saturday and Sunday, technical support is not guaranteed, so you might not receive a reply until Monday.
• IMPORTANT:  When planning to host a RightBooth powered event, please make sure that you fully test your system before conducting your event.  It is unrealistic to expect us to provide support for your system during the middle of a live event. 

You can also post a question on the Everything RightBooth Facebook User Group.

Alternatively if you would like to send a question or a comment from this web page, fill in the details in the Contact Form (see below). 

Packaging Your Event
If you are experiencing problems with your RightBooth event file, when you contact us it will help if you include your event file as a package file with your query.  To do this:

• Run RightBooth.
• Ensure your event file is loaded.
• Click the Package button on the main RightBooth panel.
• On the Package panel, click the Create button.  RightBooth will create a package file (.rbep).
• Attach your package file to an email and send it to [email protected]

Note: If your package file is bigger than 20Mb you will need to send the file to us using a different method. GMail supports attachments up to 25Mb.  Bigger than that?...  then use a large file transfer app, such as www.WeTransfer.com or make it publicly available on a DropBox or GDrive account, etc.

Contact Form