Using multiple printers in your events

Updated: Jan 2021

RightBooth provides support for using up to four printers during your events.  This article explains why you might find this feature useful, with the example of having two printers attached to the computer.

Reducing Printing Delays
Depending on the capabilities of your printer and your chosen printer settings you may find the speed at which your photo prints are produced is not sufficient to keep pace with the number of event users, and therefore you may start to incur a growing backlog of printouts as the event continues.
To solve this problem, you can split the photo printing task between your multiple printers as follows:

• Visit RightBooth Settings
• Select the Printers tab
• On the Printer settings section, tick the Use multiple printers option.
• On the Printer 2 combo box, select your second printer from the list. In the example opposite our second printer is the Canon MG3200
• Select the option: Share jobs (previously named Load balancing)​

Now each time a user prints photos, RightBooth will alternate the printing between the two printers, allowing printouts to happen simultaneously on both and therefore halving the time required to process any backlog.  Of course you can add Printer 3 and Printer 4 to this set up if you have enough printers of course :-)

Overcoming Printer Problems
You may prefer to have other printers attached to act as backups that are only used if other attached printers malfunction in some way.  To do this, follow the steps listed above, but select the option: Fail over.

Now during the event, all photo printouts will normally be sent to Printer 1, but if RightBooth detects a problem on Printer 1 it will then switch to using Printer 2.  Again, you can choose to add Printer 3 and 4 to this set up.

With Fail over, RightBooth will check for the following printer problems before each print out is generated:
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• printer turned off or power failure
• low toner or no toner
• printer memory problem
• no paper
• paper jam
• printer lid or door open
• paper bin full
• print job blocked
• user intervention required

Notes

• RightBooth will also employ Fail over checking if you are using the Share jobs option.


• Unfortunately it is not possible for RightBooth to detect low ink cartridge conditions on colour printers because printer manufacturers do not provide this capability in a way that can be reliably monitored.