Updated: Jan 2021

So you are running an event at your social gathering and you would like to thank each of your guests (after they have used the system) by playing them a video message.  In this article we explain how to set this up.

Record your video
The easiest way to record your 'Thank you' video is to use RightBooth itself of course!
So, sit down, think about what you would like to say to your guests, then run the event and record your video.
Your video will be saved in the current event folder (defined in Settings), so using Windows Explorer find your recorded video file and then we suggest you move it to the Videos folder on your system, and rename it in the process to something like thankyou.wmv

Add your video to the event
To add your 'Thank you' video:

• In RightBooth, open your event.
• Go to Event Structure tab in the Event Designer and make sure the 'Thank you' screen option is ticked.
• Then visit the Screen Editor and on the Toolbox select the Thank you screen from the screen list.
• Open the Add items toolbox and click the Video button to add a new blank video item to the screen.
• Double click the video item, then browse for your previously recorded 'Thank you' video file.
• Size and position your video on the screen.

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Changing the Screen Timeout
You now have your video on the Thank you screen, so each time the screen is shown your 'Thank you' video will play.
However, the default display time for the Thank you screen is set to 4 seconds, so your video will only play for 4 seconds before RightBooth automatically returns to the Start screen.  To fix this...
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Overcoming Printer Problems
You may prefer to have other printers attached to act as backups that are only used if other attached printers malfunction in some way.  To do this, follow the steps listed above, but select the option: Fail over.

Now during the event, all photo printouts will normally be sent to Printer 1, but if RightBooth detects a problem on Printer 1 it will then switch to using Printer 2.  Again, you can choose to add Printer 3 and 4 to this set up.

With Fail over, RightBooth will check for the following printer problems before each print out is generated:
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• printer turned off or power failure
• low toner or no toner
• printer memory problem
• no paper
• paper jam
• printer lid or door open
• paper bin full
• print job blocked
• user intervention required

Notes

• RightBooth will also employ Fail over checking if you are using the Share jobs option.


• Unfortunately it is not possible for RightBooth to detect low ink cartridge conditions on colour printers because printer manufacturers do not provide this capability in a way that can be reliably monitored.

Updated: Feb 2021

RightBooth allows you to add an audio file to each screen in the event.  During the event, the audio file will play each time the screen is displayed.  This can be useful if you want to help guide your users through the system or simply to play some music at various places within the event flow.

On the Audio Properties you'll notice that you can also alter the audio volume and audio speed.
You can also make the audio file play again (Repeat), after it completes and also provide the amount of time (the Delay) before the audio repeats.

Remember...  Each screen can have a different audio prompt.  So for example if you have an audio file that say's 'Thank you for using our system', you could add that to the event Thank you screen.

Adding Audio to Countdown Items
Another place where you can add audio prompts is on a Countdown item.

Updated: Jan 2021

RightBooth allows you to creating multiple choice questions and in this article we describe how to make use of this feature.

Before reading, we suggest you familiarise yourself with creating question and answer events here:
How to create question and answer events

​In our example we are asking how old the user is, so we need to enter some choices.  Clicking in the Multi Answers cell of the Question grid will reveal the Multi Answers edit panel, where you can add up to 10 answers to the question as follows:

When you have added the answers, returning to the Question grid will show them listed alongside the question as follows:

​Notice that each answer can have a Multi Branch value.  By default this is set to 'Next' for each answer, meaning that the next question in the table will be shown after the user selects an answer to the current question.  We will cover branching in more detail in another article.

You can obviously create as many multi answer questions as you need in the question grid, but here we will simply concentrate on our single question.

In the Screen Editor, your multi choice question screen will initially be automatically arranged as follows:

Each answer is shown together with an associated button.  You are free to move, size and edit all items on the screen as required and you can alter the text and the button styles.  Here we've aligned all the answers in a single column and re-positioned the question label.

When the event is running and the question is shown, the user can click or touch any answer text item or associated button item in order to answer the question,  they will then be shown the next question, or the next screen in the event if all questions have been answered.

User answers will all be recorded in the file userdetails.txt which you will find in the folder that you have chosen for saving event recordings.  This is specified in the Folders/Files section of the RightBooth Settings.